Riad Jamaïque Marrakech
Terms & Conditions
At Riad Jamaïque Marrakech, we aim to provide a smooth and transparent booking experience.
Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of this website and any booking made at Riad Jamaïque (“we”, “us”, “our”) located in Marrakech, Morocco.
By accessing our website or making a booking, you agree to these Terms. If you do not agree, please do not use our services.
- Last updated: 3 OCTOBER 2026
About Us
- Our website allows guests to:
- View rooms and availability
- Make reservations
- Contact us directly for inquiries
- Riad Jamaïque is a boutique accommodation located in Marrakech, Morocco, offering short-term stays, hospitality services, and related guest experiences.
Bookings & Contract
- When you make a booking:
- A booking request is confirmed only after payment confirmation or written confirmation from us
- By completing a booking, you enter into a direct agreement with Riad Jamaïque
- You confirm that all information provided is accurate and complete
- You must be at least 18 years old to make a booking
- We reserve the right to decline or cancel bookings in case of incorrect information, fraud risk, or unavailability.
Payments
(Stripe Processing)
- We use Stripe and/or other secure payment providers to process online payments.
- All card payments are processed securely by Stripe
- We do not store your full card details on our servers
- Your payment data is encrypted and handled directly by Stripe
- Stripe may perform fraud checks and verification steps (e.g. 3D Secure authentication)
- By making a payment, you agree to Stripe’s processing policies and security procedures.
Pricing & Currency
- All prices are displayed in USD (USA Dollars) or other clearly stated currencies
- Prices include or exclude taxes where explicitly mentioned
- Currency conversion fees may apply depending on your bank or card provider
- We reserve the right to update prices at any time for future bookings
Cancellation & Refund Policy
- Cancellation rules depend on the rate or offer selected at the time of booking.
- General policy:
- Free cancellation may be available up to a defined period before arrival (as stated during booking)
- Late cancellations or no-shows may be charged in full
- Refunds (if applicable) are processed via the original payment method through Stripe
- Refund processing time depends on your bank (typically 5–10 business days)
- We recommend reviewing cancellation conditions before confirming your reservation.
Guest Responsibilities
- Guests agree to:
- Respect house rules and property guidelines
- Avoid damage to property or disturbance to other guests
- Follow check-in and check-out times
- Provide valid identification if requested
- We reserve the right to refuse service or terminate stays in case of misconduct.
Privacy & Data Protection
- We respect your privacy.
- We collect only necessary information to manage your booking
- Personal data may be shared with Stripe and booking-related service providers
- We do not sell your data to third parties
- Data is used for booking management, customer support, and legal compliance
- For full details, please refer to our Privacy Policy.
Liability
- We are not responsible for delays, disruptions, or events outside our control (force majeure)
- We are not liable for personal belongings lost or damaged during your stay
- Use of facilities (including rooftop, jacuzzi, etc.) is at your own responsibility
- Data is used for booking management, customer support, and legal compliance
- Guests are responsible for any damage caused during their stay.
Website Use
- You agree not to:
- Misuse the website or attempt unauthorized access
- Use the website for fraudulent or illegal activity
- Copy or reuse content without permission
- We may suspend access if misuse is detected.
Contact Information
- For any questions regarding bookings, payments, or policies:
- Email: Contact@lightpink-flamingo-572888.hostingersite.com
- Phone / WhatsApp: +212 6 38 47 37 80
